FAQ

FAQ

How do I check the status of my order?

After an order has been placed, it is promptly sent to one of our 4 fulfillment centers where we will ship your item(s) within 3-5 business days. Below are expected delivery times based on your locations.

What are your shipping times?

US Shipping Time Estimates

Shirts: 7-14 Days

How do I place an order?

Simply choose your style from the drop down menu on the product page then click the "Buy It Now!" button and follow the simple steps to complete your order. We'll prepare your order and send you a tracking number.

How does Shop AIBL operate?

Shop AIBL is an online retailer of custom designed crowd-sourced apparel. All merchandise is custom printed and shipped directly to you. If you are a designer, you can sell your own creative designs and take order from supporters with no upfront cost and let Shopify handle your fulfillment and shipping to your customers.

How secure is my personal information?

Shop AIBL adheres to the highest standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the internet fro processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

Does AIBL offer a quality guarantee on the products it sells?

If you don't love your product, we'll take it back! All of our products are carefully inspected for quality and we will reprint any flawed apparel, free of charge.

Which clothing brand does AIBL use?

We use trusted brands in the marketplace the are known for their quality, durability and great fit. Our preferred garment suppliers include Gildan, Hanes, Bella, and Port & Company.